Privacy Policy

1. Information We Collect

We collect information in the following categories:

A. Information You Provide

When you:

• Place an order
• Create an account
• Subscribe to emails
• Contact customer service
• Leave a review

We may collect:

• Name
• Billing & shipping address
• Email address
• Phone number
• Payment information (processed securely)
• Order history
• Communications

B. Automatic Information

When you visit our website, we may collect:

• IP address
• Browser type
• Device and operating system
• Pages viewed
• Time spent on site
• Referring website

This information helps us improve site performance and customer experience.

C. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Maintain shopping cart functionality
• Improve site performance
• Analyze traffic

You may disable cookies through your browser settings, though certain features may not function properly.

2. How We Use Your Information

We use your information to:

• Process and ship orders
• Provide customer support
• Improve website functionality
• Communicate order updates
• Send promotional communications (you may opt out at any time)
• Prevent fraud and protect our business

3. How We Share Information

We share information only as necessary to operate our business:

• Payment processors
• Shipping carriers
• Email service providers
• Website analytics providers
• Fraud prevention services

All service providers are required to safeguard your information.

We may disclose information if required by law.

4. Data Security

We use industry-standard security measures including Secure Socket Layer (SSL) encryption during data transmission.

While no system can guarantee absolute security, we take reasonable measures to protect your information.

5. Your Privacy Rights

Depending on your state or country of residence, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Request information about data sharing practices

To exercise your rights, contact us at:
info@sportformula.com

6. Email Communications

You may opt out of promotional emails at any time by clicking “unsubscribe” at the bottom of any email or updating your account preferences.

7. Children's Privacy

SportFormula.com is not directed toward children under 13. We do not knowingly collect personal information from children.

8. California Residents

California residents may request information regarding disclosure of personal data under the California Consumer Privacy Act (CCPA/CPRA). California residents may also request deletion of personal information, subject to certain exceptions under applicable law.

Requests may be submitted to:
info@sportformula.com

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

10. Contact Information